Política de Privacidad

Last updated: February 2026

At Lapin Taivas, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1 Information We Collect

Personal Information: When you make a booking or create an account, we collect your name, email address, phone number, and payment information.

Booking Details: Information about your tour bookings, including dates, number of participants, and special requirements.

Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience.

2 How We Use Your Information

We use the information we collect to:

  • Process and manage your tour bookings
  • Send booking confirmations and important updates
  • Provide customer support and respond to inquiries
  • Send promotional emails and newsletters (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3 Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, email services)
  • Tour Partners: Local partners who help deliver our tour experiences
  • Legal Requirements: When required by law or to protect our rights

4 Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL encryption for all data transmissions
  • Secure payment processing through trusted providers
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis

5 Cookies

Our website uses cookies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Provide personalized content and recommendations
  • Analyze website traffic and performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6 Your Rights

Under GDPR and applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

7 Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: lapintaivasrovaniemi@gmail.com

Phone: +358 44 2480343

Address: Koskikatu 12, 96100 Rovaniemi, Finland