Mettiti in Contatto
Hai domande sui nostri tour o hai bisogno di aiuto per pianificare la tua avventura artica? Siamo qui per aiutarti!
Informazioni di Contatto
Contattaci attraverso uno dei seguenti canali. Il nostro team risponde generalmente entro 24 ore.
Ufficio
Koskikatu 27b, 96100 Rovaniemi, Finland, Revontuli Shopping Center, between H&M and Luhta stores
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Domande Comuni
Domande Frequenti
The Northern Lights season in Finnish Lapland runs from late August to early April. The best viewing conditions are typically between September and March, when nights are longest and darkest. We recommend booking tours during the new moon period for optimal visibility.
Sì! La maggior parte dei nostri tour prevede il prelievo gratuito dagli hotel del centro di Rovaniemi e delle zone limitrofe. È sufficiente fornire i dettagli del vostro alloggio al momento della prenotazione e vi confermeremo l'orario di prelievo.
We provide thermal overalls, boots, gloves, and hats for all winter activities. We recommend wearing thermal base layers (wool or synthetic), warm socks, and bringing a neck warmer. Avoid cotton as it retains moisture.
Many of our tours are family-friendly! Age requirements vary by activity - for example, children can ride in husky sleds from age 4, while snowmobile driving requires a minimum age of 15 (passengers from age 4). Check each tour for specific requirements.
Safety is our priority. In case of severe weather, we may modify or reschedule tours. For Northern Lights tours, we monitor conditions closely and may change locations to maximize viewing chances. Full refunds are provided if we need to cancel.